What To Check While Hiring A Water Damage Restoration Company

As far as it is about water damage, time is crucial. Water damages are common in apartment complexes, commercial buildings and at home and these can happen at any time. Often people have this common question in their mind- when is it time to call a water damage restoration company? It depends on the severity of the damage. Burst pipes or flexi-hoses, severe weather, leaky taps, bath overflows, and other types of mishaps can cause water damage.

If you experience any of these, you need to call a professional before secondary damages can occur.

Below are the top 5 important tips to hire the best water damage restoration company-

Check The Availability Of  The Company

As we already said earlier time is crucial in the case of water damage to your property.  Check whether the water damage restoration company you are planning to use is available or not.  Find a company that is available 24×7.  Even if you don’t have an emergency yet, it is always good to know of a company that is ready for any water damage emergency.

Enquire About The Equipment

A qualified Water Damage Restoration technician is trained to assess and document the damage, prepare a scope of works or plan for remediation and restoration, and implement this plan. They will have the right equipment to carry out the work from start to finish. Affected and non- affected areas should be moisture mapped using Moisture meters, and/or infrared cameras. Damaged materials and contents assessed for restoration. Excess water needs to be removed as quickly as possible to mitigate any further damage, and this can done using Portable or Truck Mounted Extraction Units, or something as simple as a mop. Drying equipment may be required, and can include different types of air movers and dehumidifiers.

The drying process should be monitored daily, and moisture readings taken and recorded. This is the evidence the Restoration Technician will use to ensure they are restoring your property as quickly and efficiently as possible.

Only Go For Licenced And Trained Professionals

Before you choose a water damage restoration  company, you need to check whether they are a company that has qualified and trained professionals, who follow the IICRC standards and guidelines, and have experience in this industry. 

This can be the difference between the restoration of your carpets to pre-loss condition, or the alternative, where your carpets are damaged beyond repair.

Take Extra Care Of Your Carpets

Time is important when carpets and underlay are water damaged. The longer wet carpet is left without treatment the greater the chance for microbial growth. Excess water should be extracted using either Portable or Truck Mounted Units, sanitized using an anti-microbial, and drying equipment installed. This equipment should include air movers and dehumidifiers. Furniture or other items that may cause staining to the carpet, or hinder the drying process, should be moved. Often the underlay has a moisture barrier, and may either need to be removed to facilitate drying, or ‘floated’, a process where air is blown under the underlay to dry it and the subfloor. If done correctly, carpet and underlay can be dried quickly, and restored to a pre-loss condition. The final part of the process is relaying any areas of carpet that were lifted during the process, and a steam clean.

Final Words

These are useful tips that can guide you to pick the right water damage restoration company. 

Restosure is one of the leading water damage restoration companies in Queensland that offer water remediation (The Process of cleaning, sanitizing, and restoring materials where the water damage has occurred and restoring materials) at the most competitive rates. 

We have a team of qualified professionals who have years of experience in this field. Click here to learn more about our services. Or, call us to discuss your emergency needs.